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Third Party Equipment Maintenance Agreements
Guaranteed by Risk Free Excellence™

411 Maintenance Brochure



EMA Advantages

Nationwide Service
Competitive Pricing
Configurable Plans
Flexible Payment Options
Factory Trained Techs
Call Escalation Policies
Unlimited On-line Support
Unlimited Phone Support
Kodak Service Special
Place your existing Kodak i600 or i800 scanners under a one year EMA with 411 and receive a new Apple iPod FREE for each scanner placed under contract.

Existing Imaging 411 customers qualify forf this offer by extending their current contract to a two or three year EMA.
Supported Equipment
Imaging 411 Third Party Equipment Maintenace Agreements

Production scanning equipment does fail, and requires periodic maintenance regardless of how reliable the manufacturers claim their products to be. The reality is, scanners need to be cleaned, normal wear parts, such as lamps, rollers and belts, need to be replaced, and CCD's require adjustments. Imaging 411 offers the most comprehensive service plans at very competitive prices to help you maximize your investment.

The best way to control your maintenance costs and ensure your scanning equipment is available when you need it. Our maintenance contracts are designed to reduce down time by addressing potential problems before they arise. Our EMA's combine preventative maintenance, scanner consumables and training with on-site service including spare parts, labor and travel.

List of Supported Equipment <Click Here>

Protect your Investment WIth CyberPower UPS Systems <Click Here>

 
Imaging 411 EMA Plans
Feature
EMA Standard
EMA Plus ( X )
EMA Ultra
All Replacement Parts
Yes
Yes
Yes
All Labor Costs
Yes
Yes
Yes
On-Site Service
Yes
Yes
Yes
Preventive Maintenance Calls
2
2 + X
4
Web Site Access
Yes
Yes
Yes
Unlimited Phone Support
Yes
Yes
Yes
Response Time
8
8
4
Software Upgrades
Yes
Yes
Yes
Consumables
No
No
Yes
Coverage Days / Hours
5 x 8
5 x 8
7 x 24

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